Chris Carolan

Chris Carolan is the Founding Pro at Profoundly, where he focuses on bridging critical knowledge gaps in the HubSpot ecosystem through strategic education and community building. With over 15 years of experience leading digital transformations across industrial and manufacturing sectors, Chris brings a unique perspective on how organizations can successfully evolve into customer-centric platforms. As the creator of Let's Build and host of multiple daily educational shows, Chris is dedicated to making complex HubSpot concepts accessible and actionable. His frameworks for transformation, developed through hands-on experience implementing HubSpot across multiple organizations, help teams navigate the intersection of technical capability and human understanding. Chris writes about digital transformation, customer platform strategy, and the future of business growth in the age of AI. His articles combine strategic insight with practical guidance, helping organizations move beyond point solutions to create sustainable paths for growth. Connect with Chris on LinkedIn for daily insights into HubSpot's evolution as a customer platform.

October 17, 2025 HubSpot Updates - App Workflow Action Insights

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October 16, 2025 HubSpot Updates - Connected Apps Assistant & Onboarding Agent

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October 14, 2025 HubSpot Updates - Customer Agent can now view and edit contact properties

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October 13, 2025 HubSpot Updates - Custom Assistants can now read HubSpot CRM data

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October 10, 2025 HubSpot Updates - Configure unsubscribe links in email

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October 9, 2025 HubSpot Updates - HubSpot’s New CRM Smart Insights Feature Explained

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October 8, 2025 HubSpot Updates - Map Visualization for CRM Index Pages

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October 7, 2025 HubSpot Updates - Leads as a Standard CRM Object

Unveil the latest features and updates from HubSpot discussed in the 'Wake Up Customer Platform' podcast on October 7, 2025 Read More

October 6, 2025 HubSpot Updates - Intentional Dashboard Editing

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September 18, 2025 HubSpot Updates - Breeze Studio Agent Builder

Overview of 2025 HubSpot Platform Updates On the morning of September 18, 2025, HubSpot unveiled a series of significant platform updates aimed at enhancing user experience and optimizing business operations. These updates span various features... Read More
Wake Up! Customer Platform - The Unofficial HubSpot Updates Morning Show
Business • Technology • 167 episodes
Wake Up! Customer Platform - The Unofficial HubSpot Updates Morning Show
Latest episode
Show notes
Wake Up! Customer Platform - The unofficial HubSpot updates morning show with Chris Carolan, Casey Hawkins, and George B. Thomas. Join us every weekday morning as we help you discover the platform value you already own. From latest updates to hidden features, we combine platform expertise, hands-on implementation experience, and strategic insights to make sure you're not sleeping on HubSpot's true capabilities. Whether you're a HubSpot admin, RevOps professional, or business leader, start your day with insights that help you unlock more value from your HubSpot investment. We cover: • Daily platform updates and strategic implications • Implementation insights and best practices • Community trends and success patterns • Quick wins and long-term value opportunities The solution you're looking for is probably already in your portal - let's find it together.
January 02, 2026 HubSpot Updates - Customer Agent Prompt Recommendations
24 min
December 19, 2025 HubSpot Updates - New Permissions Announcements Panel in Users & Teams
24 min
December 18, 2025 HubSpot Updates - Improved Saving for Workflows
26 min
December 17, 2025 HubSpot Updates - Built-in video editor for social posts
34 min
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