Chris Carolan

Chris Carolan is the Founding Pro at Profoundly, where he focuses on bridging critical knowledge gaps in the HubSpot ecosystem through strategic education and community building. With over 15 years of experience leading digital transformations across industrial and manufacturing sectors, Chris brings a unique perspective on how organizations can successfully evolve into customer-centric platforms. As the creator of Let's Build and host of multiple daily educational shows, Chris is dedicated to making complex HubSpot concepts accessible and actionable. His frameworks for transformation, developed through hands-on experience implementing HubSpot across multiple organizations, help teams navigate the intersection of technical capability and human understanding. Chris writes about digital transformation, customer platform strategy, and the future of business growth in the age of AI. His articles combine strategic insight with practical guidance, helping organizations move beyond point solutions to create sustainable paths for growth. Connect with Chris on LinkedIn for daily insights into HubSpot's evolution as a customer platform.

December 16, 2025 HubSpot Updates - Zapier Integration Enhancements

Read More

December 15, 2025 HubSpot Updates - Subscriptions Event Data in Report Tool

Read More

December 12, 2025 HubSpot Updates - Segment-Powered Knowledge Vaults

Read More

December 10, 2025 Wake Up Customer Platform - Line Item Associations to Custom Objects

Read More

December 09, 2025 Wake Up Customer Platform - Enhanced multi-step form logic (hide & show steps)

Read More

December 08, 2025 Wake Up Customer Platform - Create Segments of your Quotes, Subscriptions, Invoices, Payments, and Payment Links

Read More

December 05, 2025 Wake Up Customer Platform - Bulk Reject for DeDupe

Read More

December 04, 2025 Wake Up Customer Platform - Conversation Starters in Custom Assistants

Read More

December 03, 2025 HubSpot Updates - Payments in the New Forms Editor

Read More

December 02, 2025 HubSpot Updates - Customer Agent can view and edit contact properties

Read More
Wake Up! Customer Platform - The Unofficial HubSpot Updates Morning Show
Business • Technology • 194 episodes
Wake Up! Customer Platform - The Unofficial HubSpot Updates Morning Show
Latest episode
Show notes
Wake Up! Customer Platform - The unofficial HubSpot updates morning show with Chris Carolan, Casey Hawkins, and George B. Thomas. Join us every weekday morning as we help you discover the platform value you already own. From latest updates to hidden features, we combine platform expertise, hands-on implementation experience, and strategic insights to make sure you're not sleeping on HubSpot's true capabilities. Whether you're a HubSpot admin, RevOps professional, or business leader, start your day with insights that help you unlock more value from your HubSpot investment. We cover: • Daily platform updates and strategic implications • Implementation insights and best practices • Community trends and success patterns • Quick wins and long-term value opportunities The solution you're looking for is probably already in your portal - let's find it together.
February 23, 2026 HubSpot Updates - Segment Filter Insights
18 min
February 20, 2026 HubSpot Updates - Manage Permissions on Line Item Properties
27 min
February 19, 2026 HubSpot Updates - Permission Sets & Seats Decoupled
25 min
February 18, 2026 HubSpot Updates - Associate Contacts, Deals, and Tickets with Campaigns
18 min
More episodes