Service Hub Help

Deliver Better Experiences, Faster.

Customer experience doesn’t stop at the sale. Whether you’re setting up your first support pipeline or scaling your service operations across regions and teams, we’ll connect you with Profoundly Certified Pros who are ready to help.

Feeling Overwhelmed or Stuck?

You’re not alone!

Every week we hear from hundreds of customers who say things like:

“We’re using HubSpot for support, but it feels clunky and disconnected.”

“Tickets are falling through the cracks, and no one knows why.”

“We want to build a better customer experience - but don’t know where to start.”

Common Service Hub Projects We Support

Ticket pipeline setup and optimization

Inbox, chat, and conversation routing configuration

Knowledge base creation and optimization

Automation for ticket assignments, SLAs, and escalations

Feedback survey implementation and analysis

Reporting on response times, CSAT, and resolution rates

Cross-team workflows between Support, Success, and Sales

Whether you're just getting started or need to overhaul an existing setup, we’ll connect you with someone who’s done it before.

Recent Service Hub Projects We've Helped With

Ticketing Overhaul for a SaaS Support Team

Redesigned pipelines, set up SLA-based workflows, and created team dashboards for faster triage.

Knowledge Base Build for a Global Support Org

Structured content by topic, optimized for search, and launched multilingual functionality.

Feedback Loop Implementation for a Success Team

Built workflows tied to CSAT results and escalated low scores for follow-up.

Work With Profoundly Certified Pros

Service teams need tools that feel like an extension of their care - not a barrier to it.

Our experts bring:

Hands-on experience building and scaling Service Hub environments
Knowledge of customer support workflows and best practices
Deep understanding of ticket automation, SLA logic, and channel setup
Empathy for both your team and your customers

And they work on your terms:

No long contracts
Clear scopes and transparent pricing
Flexible support that fits your goals

Is This You?

You’re using Service Hub, but your team is still working in spreadsheets
You’re missing key insights into what customers are experiencing
Your support process isn’t keeping up with demand
You’re trying to improve customer experience - but don’t know how to measure it

What Success Looks Like

Tickets are routed, tracked, and resolved efficiently
Customers feel heard, helped, and supported
Your team spends less time managing tools and more time helping people
You have data to improve service quality - and prove impact

How It Works

Getting help is fast and easy.

Step 1

Submit a Request

Tell us how your team supports customers today

Step 2

Get Expert Responses in Minutes

Profoundly Certified Pros send personalized plans

Step 3

Pick Your Pro and Start Solving

Compare approach, pricing, experience and build a better customer experience with confidence

Reviews that are out of this world!

I sincerely think you addressed a fairly large void in the industry with this platform. I'm impressed with how quickly I found multiple qualified candidates.

Would highly recommend Profoundly to others.

Luis Martins

VP Sales & Marketing, Waste Robotics

I was scouring my network for a trusted HubSpot expert and didn't want to use an off-shore resource from Fiverr. That's when I found Profoundly and got instant access to vetted HubSpot talent.

Profoundly instantly solved my problem and provided immediate value.

Mike Theodore

CEO, Raised Consulting

Profoundly has been a game-changer. Every contractor on the platform is pre-screened and truly knows their stuff - better than 90% of HubSpot users out there.

It's a dream platform for anyone who needs HubSpot pros without the guesswork.

Matt Lee

Co-Founder, Strategy Collective