Chris Carolan

Chris Carolan is the Founding Pro at Profoundly, where he focuses on bridging critical knowledge gaps in the HubSpot ecosystem through strategic education and community building. With over 15 years of experience leading digital transformations across industrial and manufacturing sectors, Chris brings a unique perspective on how organizations can successfully evolve into customer-centric platforms. As the creator of Let's Build and host of multiple daily educational shows, Chris is dedicated to making complex HubSpot concepts accessible and actionable. His frameworks for transformation, developed through hands-on experience implementing HubSpot across multiple organizations, help teams navigate the intersection of technical capability and human understanding. Chris writes about digital transformation, customer platform strategy, and the future of business growth in the age of AI. His articles combine strategic insight with practical guidance, helping organizations move beyond point solutions to create sustainable paths for growth. Connect with Chris on LinkedIn for daily insights into HubSpot's evolution as a customer platform.

November 11, 2025 HubSpot Updates - Restore Deleted Contacts Filtered by Workflow

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November 10, 2025 HubSpot Updates - Score High-Impact Pages with AI-Powered Insights

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November 7, 2025 HubSpot Updates - Additional rotate ticket owner options in workflows

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November 6, 2025 HubSpot Updates - Line Item Custom Properties

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November 5, 2025 HubSpot Updates - Improved Organization and Search for Data Variables in Workflows

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November 4, 2025 HubSpot Updates - Undo / Redo Capabilities in Video Editor

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November 3, 2025 HubSpot Updates - Enhanced Board View Options and Actions for Contacts & Companies

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October 31, 2025 HubSpot Updates - The Lead object can now be renamed and toggled on/off

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October 30, 2025 HubSpot Updates - AI-Powered Smart CRM Data Capture via Call and Meeting Transcripts

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October 29, 2025 HubSpot Updates - Dynamic AI Marketing Email Personalization

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Wake Up! Customer Platform - The Unofficial HubSpot Updates Morning Show
Business • Technology • 194 episodes
Wake Up! Customer Platform - The Unofficial HubSpot Updates Morning Show
Latest episode
Show notes
Wake Up! Customer Platform - The unofficial HubSpot updates morning show with Chris Carolan, Casey Hawkins, and George B. Thomas. Join us every weekday morning as we help you discover the platform value you already own. From latest updates to hidden features, we combine platform expertise, hands-on implementation experience, and strategic insights to make sure you're not sleeping on HubSpot's true capabilities. Whether you're a HubSpot admin, RevOps professional, or business leader, start your day with insights that help you unlock more value from your HubSpot investment. We cover: • Daily platform updates and strategic implications • Implementation insights and best practices • Community trends and success patterns • Quick wins and long-term value opportunities The solution you're looking for is probably already in your portal - let's find it together.
February 23, 2026 HubSpot Updates - Segment Filter Insights
18 min
February 20, 2026 HubSpot Updates - Manage Permissions on Line Item Properties
27 min
February 19, 2026 HubSpot Updates - Permission Sets & Seats Decoupled
25 min
February 18, 2026 HubSpot Updates - Associate Contacts, Deals, and Tickets with Campaigns
18 min
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