Chris Carolan

Chris Carolan is the Founding Pro at Profoundly, where he focuses on bridging critical knowledge gaps in the HubSpot ecosystem through strategic education and community building. With over 15 years of experience leading digital transformations across industrial and manufacturing sectors, Chris brings a unique perspective on how organizations can successfully evolve into customer-centric platforms. As the creator of Let's Build and host of multiple daily educational shows, Chris is dedicated to making complex HubSpot concepts accessible and actionable. His frameworks for transformation, developed through hands-on experience implementing HubSpot across multiple organizations, help teams navigate the intersection of technical capability and human understanding. Chris writes about digital transformation, customer platform strategy, and the future of business growth in the age of AI. His articles combine strategic insight with practical guidance, helping organizations move beyond point solutions to create sustainable paths for growth. Connect with Chris on LinkedIn for daily insights into HubSpot's evolution as a customer platform.

July 17, 2025 HubSpot Updates - Auto-Suggested Tokens for Workflows and Record Cloning

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July 16, 2025 HubSpot Updates - View, Create, and Edit Notes in Help Desk

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July 15, 2025 HubSpot Updates - Manage Email Logging Rules Across All Channels

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July 14, 2025 HubSpot Updates - Send DNS Setup Records To IT Team Easier

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July 11, 2025 HubSpot Updates - Social Editor Video Caption Management

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July 10, 2025 HubSpot Updates - Customer Agent Can Execute API Calls To Other Business Systems

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July 9, 2025 HubSpot Updates - New Target Accounts Home with Integrated Prospecting Agent

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July 8, 2025 HubSpot Updates - Deals Kanban Board & Enhanced Sidebar in Sales Workspace

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July 7, 2025 HubSpot Updates - Sales Hub Now Includes Lead & Deal Scoring

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June 30, 2025 HubSpot Updates - AI Video Generation Coming To HubSpot

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Wake Up! Customer Platform - The Unofficial HubSpot Updates Morning Show
Business • Technology • 168 episodes
Wake Up! Customer Platform - The Unofficial HubSpot Updates Morning Show
Latest episode
Show notes
Wake Up! Customer Platform - The unofficial HubSpot updates morning show with Chris Carolan, Casey Hawkins, and George B. Thomas. Join us every weekday morning as we help you discover the platform value you already own. From latest updates to hidden features, we combine platform expertise, hands-on implementation experience, and strategic insights to make sure you're not sleeping on HubSpot's true capabilities. Whether you're a HubSpot admin, RevOps professional, or business leader, start your day with insights that help you unlock more value from your HubSpot investment. We cover: • Daily platform updates and strategic implications • Implementation insights and best practices • Community trends and success patterns • Quick wins and long-term value opportunities The solution you're looking for is probably already in your portal - let's find it together.
January 09, 2026 HubSpot Updates - New Property Colors for Better Visual Organization
27 min
January 02, 2026 HubSpot Updates - Customer Agent Prompt Recommendations
24 min
December 19, 2025 HubSpot Updates - New Permissions Announcements Panel in Users & Teams
24 min
December 18, 2025 HubSpot Updates - Improved Saving for Workflows
26 min
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