Chris Carolan

Chris Carolan is the Founding Pro at Profoundly, where he focuses on bridging critical knowledge gaps in the HubSpot ecosystem through strategic education and community building. With over 15 years of experience leading digital transformations across industrial and manufacturing sectors, Chris brings a unique perspective on how organizations can successfully evolve into customer-centric platforms. As the creator of Let's Build and host of multiple daily educational shows, Chris is dedicated to making complex HubSpot concepts accessible and actionable. His frameworks for transformation, developed through hands-on experience implementing HubSpot across multiple organizations, help teams navigate the intersection of technical capability and human understanding. Chris writes about digital transformation, customer platform strategy, and the future of business growth in the age of AI. His articles combine strategic insight with practical guidance, helping organizations move beyond point solutions to create sustainable paths for growth. Connect with Chris on LinkedIn for daily insights into HubSpot's evolution as a customer platform.

September 09, 2025 HubSpot Updates - Data Agent

Stay informed with the most recent HubSpot platform updates and discover new features to optimize your business operations. Read More

September 08, 2025 HubSpot Updates - Apps Tab on Data Integration Home

Stay informed about the newest HubSpot platform updates designed to enhance user engagement and data management. Read More

August 29, 2025 HubSpot Updates - Enhanced HubSpot Connector for Claude

Stay informed with the latest HubSpot platform updates, community insights, and new feature announcements from the Wake Up Customer Platform morning show. Read More

August 28, 2025 HubSpot Updates - Social Inbox Notifications

Stay informed with the latest updates and new features announced for HubSpot’s platform, ensuring you are leveraging the full potential of your tools. Read More

August 27, 2025 HubSpot Updates - Flexible CRM Views

Stay Informed with the Latest HubSpot Platform Updates and Beta Programs Released on August 27th, 2025 On August 27th, 2025, HubSpot announced a series of significant updates and new beta programs aimed at enhancing user experience, optimizing... Read More

August 26, 2025 HubSpot Updates - New Segments Intro Page

Overview of August 2025 HubSpot Platform Updates On August 26th, 2025, HubSpot unveiled a series of platform updates and new feature announcements aimed at enhancing user experience and improving business operations. This article provides a detailed... Read More

August 25, 2025 HubSpot Updates - Domains Activity Log

Stay informed about the newest HubSpot platform updates, including AI-powered video marketing, domains activity logs, and workflow permissions. Read More

August 22, 2025 HubSpot Updates - Updated CRM Association Cards

Explore the Latest HubSpot Platform Updates and New Features On August 22nd, HubSpot announced a series of platform updates and new feature rollouts during the 'Wake Up Customer Platform' morning show. Hosted by Chris Carolan and George B. Thomas,... Read More

August 21, 2025 HubSpot Updates - Multi-Account Reporting

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August 20, 2025 HubSpot Updates - AI search in Breeze Assistant

Explore the significant enhancements and fresh features introduced in HubSpot's platform update on August 20th, 2025. Read More
Wake Up! Customer Platform - The Unofficial HubSpot Updates Morning Show
Business • Technology • 194 episodes
Wake Up! Customer Platform - The Unofficial HubSpot Updates Morning Show
Latest episode
Show notes
Wake Up! Customer Platform - The unofficial HubSpot updates morning show with Chris Carolan, Casey Hawkins, and George B. Thomas. Join us every weekday morning as we help you discover the platform value you already own. From latest updates to hidden features, we combine platform expertise, hands-on implementation experience, and strategic insights to make sure you're not sleeping on HubSpot's true capabilities. Whether you're a HubSpot admin, RevOps professional, or business leader, start your day with insights that help you unlock more value from your HubSpot investment. We cover: • Daily platform updates and strategic implications • Implementation insights and best practices • Community trends and success patterns • Quick wins and long-term value opportunities The solution you're looking for is probably already in your portal - let's find it together.
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February 20, 2026 HubSpot Updates - Manage Permissions on Line Item Properties
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February 19, 2026 HubSpot Updates - Permission Sets & Seats Decoupled
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February 18, 2026 HubSpot Updates - Associate Contacts, Deals, and Tickets with Campaigns
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