Chris Carolan

Chris Carolan is the Founding Pro at Profoundly, where he focuses on bridging critical knowledge gaps in the HubSpot ecosystem through strategic education and community building. With over 15 years of experience leading digital transformations across industrial and manufacturing sectors, Chris brings a unique perspective on how organizations can successfully evolve into customer-centric platforms. As the creator of Let's Build and host of multiple daily educational shows, Chris is dedicated to making complex HubSpot concepts accessible and actionable. His frameworks for transformation, developed through hands-on experience implementing HubSpot across multiple organizations, help teams navigate the intersection of technical capability and human understanding. Chris writes about digital transformation, customer platform strategy, and the future of business growth in the age of AI. His articles combine strategic insight with practical guidance, helping organizations move beyond point solutions to create sustainable paths for growth. Connect with Chris on LinkedIn for daily insights into HubSpot's evolution as a customer platform.

December 05, 2025 Wake Up Customer Platform - Bulk Reject for DeDupe

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December 04, 2025 Wake Up Customer Platform - Conversation Starters in Custom Assistants

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December 03, 2025 HubSpot Updates - Payments in the New Forms Editor

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December 02, 2025 HubSpot Updates - Customer Agent can view and edit contact properties

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December 01, 2025 HubSpot Updates - Run Agent Workflows Action

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November 26, 2025 HubSpot Updates - Give instructions to your Customer Agent

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November 25, 2025 HubSpot Updates - SurveyMonkey App: Sync Data to HubSpot Surveys

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November 21, 2025 HubSpot Updates - Take Action with Claude: Update CRM Records and Access Engagement History

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November 20, 2025 HubSpot Updates - Centralized Reports & Dashboards

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November 19, 2025 HubSpot Updates - Activating HubSpot's New Project Object

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Wake Up! Customer Platform - The Unofficial HubSpot Updates Morning Show
Business • Technology • 167 episodes
Wake Up! Customer Platform - The Unofficial HubSpot Updates Morning Show
Latest episode
Show notes
Wake Up! Customer Platform - The unofficial HubSpot updates morning show with Chris Carolan, Casey Hawkins, and George B. Thomas. Join us every weekday morning as we help you discover the platform value you already own. From latest updates to hidden features, we combine platform expertise, hands-on implementation experience, and strategic insights to make sure you're not sleeping on HubSpot's true capabilities. Whether you're a HubSpot admin, RevOps professional, or business leader, start your day with insights that help you unlock more value from your HubSpot investment. We cover: • Daily platform updates and strategic implications • Implementation insights and best practices • Community trends and success patterns • Quick wins and long-term value opportunities The solution you're looking for is probably already in your portal - let's find it together.
January 02, 2026 HubSpot Updates - Customer Agent Prompt Recommendations
24 min
December 19, 2025 HubSpot Updates - New Permissions Announcements Panel in Users & Teams
24 min
December 18, 2025 HubSpot Updates - Improved Saving for Workflows
26 min
December 17, 2025 HubSpot Updates - Built-in video editor for social posts
34 min
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