HubSpot has recently rolled out a series of exciting platform updates, as discussed in the 'Wake Up, Customer Platform' podcast. Hosted by Chris Carolan and George B. Thomas, the podcast sheds light on new features, beta announcements, and community insights. This article provides a comprehensive overview of these updates, offering guidance on how users can make the most of HubSpot's capabilities.
HubSpot has introduced the ability to perform bulk actions in Content Remix. Now in private beta, this feature allows users to select multiple pieces of content simultaneously for saving, regenerating, or deleting. Previously, these actions had to be completed one by one, but this update aims to streamline content management.
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The personalized report viewer, now in private beta, addresses the overwhelming nature of report data. By allowing users to show or hide data and controls based on personal preferences, HubSpot aims to balance the context needed with the context that can be omitted.
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To enhance data transparency and trust, HubSpot has rolled out an audit log for duplicate management. This feature provides visibility into auto-merged records and rejected suggestions, helping super admins track changes and maintain data integrity.
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Pro users can now set custom timestamps for when forms and CTAs appear on HubSpot-hosted videos. Additionally, users can prevent viewers from skipping ahead, a feature previously limited to enterprise plans. This is ideal for training and demo videos.
Learn More: https://lnkd.in/dPF9aPE3
The help desk summary tab now links metrics directly to relevant help desk views. This enhancement enables leaders to quickly move from insight to action, addressing issues such as ticket volume spikes, response time drops, and underperforming channels with just one click.
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The podcast hosts also discussed various community insights and ecosystem developments. For instance, the Content Remix team is continually shipping updates, and there's a growing excitement for personalized report viewers. Additionally, the introduction of a women-focused podcast highlights the importance of diverse voices within the HubSpot community.
HubSpot's latest updates offer significant improvements in content management, data transparency, and user experience. These enhancements are designed to help users leverage HubSpot's full potential, ensuring a more efficient and effective workflow.
Next Steps:
By staying informed about these updates, users can make the most of HubSpot's capabilities and drive their business forward. For more detailed information and to join beta programs, refer to the provided links.