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October 14, 2025 HubSpot Updates - Customer Agent can now view and edit contact properties directly in your CRM!
Wake Up! Customer Platform - The Unofficial HubSpot Updates Morning Show
Are you ready to unlock the full potential of your HubSpot platform? Join us as we dive into the latest features and insights that can elevate your business operations and customer interactions.
In this episode of Wake Up Customer Platform, Chris Carolan and Casey Hawkins discuss essential updates and how to maximize the value you already possess within HubSpot.
Key topics include:
- The importance of awareness in leveraging HubSpot's CRM capabilities.
- How the Customer Agent feature allows for direct editing of contact properties, enhancing personalized customer interactions.
Learn more: https://app.hubspot.com/l/product-updates/?rollout=237965
- The seamless integration of self-service portals using HubSpot CMS and CRM, streamlining data management for your team and clients.
- Real-life examples of how automated processes can significantly reduce manual workload, enabling teams to focus on value-added tasks.
Viewers will gain actionable insights into utilizing HubSpot's intelligent features to transform customer engagement and improve operational efficiency. Learn how to design your data models effectively, set up secure permissioning for user updates, and explore the benefits of AI-driven interactions.
Don't miss out on discovering how to wake up to the tools at your fingertips and watch your business rise to new heights. Tune in and find out what capabilities you can begin utilizing today to drive growth and enhance customer satisfaction.
Join us live every weekday morning or catch the replay on Spotify and Apple Music. Share your biggest takeaways in the comments and let us know what features you're eager to explore next.
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