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August 05, 2025 HubSpot Updates - NEW CRM Activity Timelines & Instagram Direct Messaging in Social Tool

August 05, 2025 HubSpot Updates - NEW CRM Activity Timelines & Instagram Direct Messaging in Social Tool

Wake Up! Customer Platform - The Unofficial HubSpot Updates Morning Show
• 33 min
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Wake up and unlock the full potential of your HubSpot platform! In this episode of Wake Up, Customer Platform, we dive into the latest HubSpot updates that can revolutionize your business operations. Join Chris Carolan, Casey Hawkins, and George B. Thomas as they explore: - **AI Enhancements:** Discover how the customer agent has evolved to become twice as smart, featuring improved reasoning skills that enhance problem-solving and strategic insights. Learn more: https://app.hubspot.com/portal-recommend/l?slug=product-updates/&rollout=251891 - **CRM Record Updates:** Learn about the new activity timeline that combines a modern look with powerful filtering features, making it easier to track engagements and streamline your workflow. Request beta: https://app.hubspot.com/portal-recommend/l?slug=product-updates/&rollout=228903 - **Subscription Billing Flexibility:** Find out how automatic billing options after the first invoice payment can simplify your financial processes and improve customer experience. Request beta: https://app.hubspot.com/portal-recommend/l?slug=product-updates/&rollout=236902 - **Instagram Direct Messaging Integration:** See how managing Instagram DMs from the HubSpot social inbox can enhance your team's efficiency and customer relationships. Join beta: https://app.hubspot.com/portal-recommend/l?slug=product-updates/&rollout=209015 - **Visual Grid View for Reports:** Explore the new grid layout for reports that allows for a cleaner, more intuitive browsing experience, making it easier to manage your data. Join beta: https://app.hubspot.com/portal-recommend/l?slug=product-updates/&rollout=236985 These updates are designed to help you uncover the full value of your HubSpot investment. Don’t miss out on actionable insights and practical tips that will empower you to take your marketing and sales efforts to the next level. Tune in now to awaken your potential and watch your business rise!