Skip to content
Back to all episodes
July 21, 2025 HubSpot Updates - Knowledge Base Agent

July 21, 2025 HubSpot Updates - Knowledge Base Agent

Wake Up! Customer Platform - The Unofficial HubSpot Updates Morning Show
• 22 min
Play episode
Ready to unlock the full potential of your HubSpot platform? In this episode of "Wake Up Customer Platform," we dive into the exciting updates that will elevate your business operations and maximize your existing tools. Join Chris Carolan, Casey Hawkins, and George B. Thomas as they guide you through the latest features and enhancements designed to streamline your workflow and improve customer engagement. Here’s what you can expect: - **Knowledge Base Agent**: Discover how this tool automatically generates article drafts from customer support tickets, saving you time and effort while providing fresh, relevant content. Request beta: https://app.hubspot.com/portal-recommend/l?slug=product-updates/&rollout=206931 - **Unsubscribe Feedback Survey**: Learn how to gather actionable insights from unsubscribing contacts to refine your email marketing strategies and reduce churn. Request beta: https://app.hubspot.com/portal-recommend/l?slug=product-updates/&rollout=217885 - **Enhanced Data Management**: Understand the importance of new logging updates that prevent data clutter and improve your CRM's accuracy. Learn more: https://app.hubspot.com/portal-recommend/l?slug=product-updates/&rollout=238071 - **Marketplace Expansion**: Explore the recent influx of new apps in HubSpot's marketplace, including exciting updates to popular tools like Shopify and Slack. Learn more: https://app.hubspot.com/portal-recommend/l?slug=product-updates/&rollout=236984 - **Flexible Payment Processing**: Find out how easily you can switch to HubSpot payments from Stripe, allowing you to reduce fees and enhance support. Learn more: https://app.hubspot.com/portal-recommend/l?slug=product-updates/&rollout=245906 Key takeaways from this episode will empower you to take immediate action and leverage the capabilities you already own within HubSpot. Don’t sleep on these valuable resources—join us live every weekday morning at 7:30 AM Central or listen anytime on Spotify and Apple Music. Uncover the tools that can help your business stand out and grow. Tune in now to transform your HubSpot experience!