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August 13, 2025 HubSpot Updates - Microsoft Teams Syncs Meeting Recordings & Transcripts

August 13, 2025 HubSpot Updates - Microsoft Teams Syncs Meeting Recordings & Transcripts

Wake Up! Customer Platform - The Unofficial HubSpot Updates Morning Show
• 34 min
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Wake up your business potential with our engaging HubSpot updates morning show! In this episode, Chris Carolan and Casey Hawkins help you uncover the hidden value within HubSpot’s customer platform. Key highlights from today’s episode include: - **New Testing Experience**: Explore the redesigned testing environment for customer agents that allows you to confidently assess performance without consuming credits. This is crucial for building trust with your audience. Join beta: https://app.hubspot.com/portal-recommend/l?slug=product-updates/&rollout=238061 - **Visual Design Upgrades**: Discover the newly introduced light color theme which enhances focus and reduces eye strain, paving the way for a more modern, customizable HubSpot experience. Join beta: https://app.hubspot.com/portal-recommend/l?slug=product-updates/&rollout=246929 - **Custom Tags for Reports**: Learn how to organize your reports with custom tags, making it easier to manage growing data without altering report names or folders. Request beta: https://app.hubspot.com/portal-recommend/l?slug=product-updates/&rollout=216901 - **Microsoft Teams Integration**: Find out how syncing Teams meeting recordings and transcripts to HubSpot can streamline your communication and improve customer insights. Join beta: https://app.hubspot.com/portal-recommend/l?slug=product-updates/&rollout=187915 - **Enhanced Email Support**: Understand how assigning customer agents to email accounts can alleviate the pressure on your teams and improve response times. Learn more: https://app.hubspot.com/portal-recommend/l?slug=product-updates/&rollout=208973 With these updates, your HubSpot experience will be more efficient and tailored to your needs. Tune in to see how you can leverage these tools to boost productivity and enhance customer relationships. Join us every weekday morning to stay updated on the latest features and best practices to maximize your HubSpot investment.