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August 11, 2025 HubSpot Updates - Today's Insights Card in Help Desk

August 11, 2025 HubSpot Updates - Today's Insights Card in Help Desk

Wake Up! Customer Platform - The Unofficial HubSpot Updates Morning Show
27 min
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It's time to wake up and unlock the full potential of your HubSpot customer platform! In this exciting episode of your unofficial HubSpot updates morning show, Chris Carolan and co-hosts Casey Hawkins and George B. Thomas guide you through game-changing features and integrations that can supercharge your business operations. Key takeaways from this episode include: Descript Video Integration: Discover how you can now export videos directly from Descript into HubSpot, streamlining your content creation and marketing distribution workflows with seamless omnichannel capabilities. Learn more: https://app.hubspot.com/portal-recommend/l?slug=product-updates/&rollout=236971 AI-Powered Automation Recommendations: Learn about the intelligent suggestions now appearing on your automation overview page, helping you uncover impactful automations personalized to your portal usage that you might be missing. Request beta: https://app.hubspot.com/portal-recommend/l?slug=product-updates/&rollout=251892 Enhanced Spam Management: Explore how form submissions from excluded IPs and referrers now automatically route to spam, ensuring complete consistency between your CRM data and web analytics. Learn more: https://app.hubspot.com/portal-recommend/l?slug=product-updates/&rollout=225887 Today's Insights Card for Service Hub: Get details on the new unified dashboard that shows service leaders key trends in rep availability, ticket volume, and team performance with direct links to take immediate action. Join beta: https://app.hubspot.com/portal-recommend/l?slug=product-updates/&rollout=224922 Unsubscribe Feedback Surveys: Find out how preference pages now include feedback surveys to help you better understand why contacts are unsubscribing from your communications. Join beta: https://app.hubspot.com/portal-recommend/l?slug=product-updates/&rollout=217885 This episode also features exciting discussions about the shift from "this OR that" to "this AND that" thinking, real-world use cases for email custom properties in franchise management, and the incredible power of HubSpot's calling features with automatic transcripts and summaries. Join us every weekday morning to ensure you're maximizing the capabilities of HubSpot. Whether you're a marketing operations manager, sales operations specialist, or service leader, this episode offers invaluable insights to help you stay ahead in the ever-evolving digital landscape. Don't miss out on the chance to elevate your HubSpot experience and foster growth in your business!