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December 12, 2025 HubSpot Updates - Segment-Powered Knowledge Vaults

December 12, 2025 HubSpot Updates - Segment-Powered Knowledge Vaults

Wake Up! Customer Platform - The Unofficial HubSpot Updates Morning Show
• 42 min
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Are you ready to unlock the full potential of your HubSpot customer platform? Join us in this engaging episode of our unofficial HubSpot morning show, where we help you discover the value you already own and elevate your business capabilities. In today's episode, our hosts Chris Carolan, Casey Hawkins, and George B. Thomas dive into 15 HubSpot updates. Key highlights include: - **Segment-Powered Knowledge Vaults**: Knowledge vaults now stay automatically in sync with your active lists—no manual maintenance needed. Your AI assistants and agents always access the latest CRM data. Learn more: https://app.hubspot.com/l/product-updates/?rollout=279910 - **Breeze Assistant Queries Custom Events**: Breeze can now query your custom website events and app events directly. If you're getting serious about signals and unified customer views, this is huge for making data-driven decisions on the fly. Learn more: https://app.hubspot.com/l/product-updates/?rollout=279891 - **Custom Assistants on Mobile**: Your custom assistants—like qualification bots trained on battle cards or onboarding resources—now live in your pocket. Sales reps can access domain-specific AI help wherever they are. Learn more: https://app.hubspot.com/l/product-updates/?rollout=281898 - **Flexible CRM Views**: The new index page experience is here. Calendar views, customizable quick filters, and streamlined navigation across objects. Learn more: https://app.hubspot.com/l/product-updates/?rollout=225899 - **New Standard Sandbox with Deploy to Production**: Build and test without disrupting production, then deploy supported assets directly. Heads up: legacy sandboxes sunset March 2026. Join beta: https://app.hubspot.com/l/product-updates/?rollout=185897 This episode is packed with actionable insights, including a sneak peek at upcoming workshops focused on creating unified customer views and optimizing your HubSpot setup. Don't miss out on the opportunity to enhance your HubSpot experience and stay ahead in the competitive landscape. Tune in to learn how to leverage these updates for maximum impact on your business operations.