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January 20, 2026 HubSpot Updates - Deploy Customer Agent through Workflows & Chatflows

January 20, 2026 HubSpot Updates - Deploy Customer Agent through Workflows & Chatflows

Wake Up! Customer Platform - The Unofficial HubSpot Updates Morning Show
• 24 min
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Is your business ready to unlock the full potential of HubSpot? Join us in this episode of "Wake Up Customer Platform" as we explore the incredible tools and features at your fingertips that can elevate your business operations. In this engaging morning show, hosts Chris Carolan and George B. Thomas guide you through the latest HubSpot updates, ensuring you don't miss out on valuable capabilities. Here’s what you can expect: - **Customizable Sidebar for Customer Success Workspace**: Learn how this new feature enhances efficiency by allowing users to view critical customer context without switching between pages. Streamline your processes and save time! Learn more: https://app.hubspot.com/l/product-updates/?rollout=283918 - **Agent-Run Notifications**: Discover how automated updates about agent activity can improve team responsiveness and collaboration. Say goodbye to manual checks! Learn more: https://app.hubspot.com/l/product-updates/?rollout=283905 - **Prompt-Based Assistant Builder**: Get insights into how this tool helps you create tailored assistants with ease, using natural language to streamline the setup process. Learn more: https://app.hubspot.com/l/product-updates/?rollout=279895 - **Custom Views for Reports**: Find out how personalized filters and pinned tabs can help you quickly access important reports, improving collaboration and reporting adoption across your team. Join beta: https://app.hubspot.com/l/product-updates/?rollout=277886 - **Single Sign-On (SSO) Settings Sync**: Simplify your security setup for sandbox and developer accounts, enhancing security without added administrative burdens. Learn more: https://app.hubspot.com/l/product-updates/?rollout=281904 - **New User Level Permissions for AI Connectors**: Understand the importance of user-level permissions for maintaining data security and compliance in AI systems. Learn more: https://app.hubspot.com/l/product-updates/?rollout=274926 Each of these updates is designed to help HubSpot users maximize their platform capabilities, driving efficiency and effectiveness in their business strategies. Join us live every weekday morning at 7:30 AM Central or catch up anytime on Spotify and Apple Music. Don’t forget to share your biggest takeaway in the comments and let us know what features you want to see next. Wake up to the possibilities of HubSpot and start building something amazing today!