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January 28, 2026 HubSpot Updates - Connect Custom Objects to Knowledge Vaults

January 28, 2026 HubSpot Updates - Connect Custom Objects to Knowledge Vaults

Wake Up! Customer Platform - The Unofficial HubSpot Updates Morning Show
• 19 min
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Are you ready to unlock the full potential of your HubSpot platform? Join us as we dive into the latest updates and features designed to elevate your business operations and enhance productivity. In this episode of Wake Up, Customer Platform, we cover essential topics, including: - **Drag and Drop in File Manager**: Discover how new drag-and-drop and marquee selection tools make it easier to manage your files, saving you time and streamlining your workflow. Request beta: https://app.hubspot.com/l/product-updates/?rollout=284932 - **Default Property Values**: Learn how setting default values for properties can minimize manual data entry and improve data consistency across your records, making processes smoother for your team. Join beta: https://app.hubspot.com/l/product-updates/?rollout=285026 - **Connecting Custom Objects to Knowledge Vaults**: Explore how syncing custom objects with knowledge vaults allows agents to access crucial business-specific data, enhancing their ability to provide accurate and personalized responses. Learn more: https://app.hubspot.com/l/product-updates/?rollout=283908 - **Enhanced Inbox Filtering**: Understand the redesigned inbox experience that introduces comprehensive filtering options to help you manage agent executions and responses efficiently. Learn more: https://app.hubspot.com/l/product-updates/?rollout=283909 Key insights from this video include actionable tips on leveraging these new features to optimize your HubSpot experience, improve data management, and enhance customer interactions. Join Chris Carolan, Casey Hawkins, and George B. Thomas as they guide you through these updates every weekday morning, ensuring you're fully equipped to harness the capabilities of HubSpot and watch your business thrive. Don't miss out on discovering the value you already own—it's time to wake up your customer platform and see what it can do for you!