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October 31, 2025 HubSpot Updates - The Lead object can now be renamed and toggled on/off

October 31, 2025 HubSpot Updates - The Lead object can now be renamed and toggled on/off

Wake Up! Customer Platform - The Unofficial HubSpot Updates Morning Show
• 27 min
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Wake up to the untapped potential of your HubSpot customer platform. In this episode of Wake Up Customer Platform, we dive deep into the latest HubSpot updates that can elevate your business to new heights. Join Chris Carolan, Casey Hawkins, and George B. Thomas as they guide you through a lively discussion that includes: - **Exciting New Features**: Discover the enhanced capabilities of leads in your CRM, including the ability to rename and toggle them on or off, streamlining your customer management processes. Learn more: https://app.hubspot.com/l/product-updates/?rollout=265900 - **Breeze Assistant**: Learn about the new mobile app that provides essential business intelligence on the go, ensuring you have customer context and deal updates whenever you need them. Learn more: https://app.hubspot.com/l/product-updates/?rollout=237889 - **Data Insights**: Understand the new "time to first human assign" metric that will help you improve your customer support workflows and enhance the overall customer experience. Join beta: https://app.hubspot.com/l/product-updates/?rollout=269889 - **Marketing Studio**: Get a sneak peek into the public beta of Marketing Studio, an all-in-one workspace that empowers you to plan, create, and launch multi-channel campaigns seamlessly. Join beta: https://app.hubspot.com/l/product-updates/?rollout=180918 Key takeaways from this episode include: - How to effectively customize CRM objects for your team's terminology. - The importance of leveraging mobile AI to stay connected and informed while on the move. - Best practices for optimizing your customer support processes to ensure quick and efficient resolutions. Don’t miss out on these actionable insights that can transform your HubSpot experience. Tune in now to awaken your customer platform's true capabilities and set your business on the path to success. Join us live every weekday morning and catch the highlights on Spotify and Apple Music.